Unified Communications

Whether it’s keeping your employees talking to each other, staying in contact with suppliers and vendors, or even giving customers the tools to contact you when needed, the right communications tools make a lot of difference.

At ACR Solutions, we can help you make a plan for your unified communications strategy and get the most out of your technology.

Why Do I Need Unified Communications?

Unified communications solutions provide a wide array of benefits for businesses.

  • Scalability. Flexibility matters, especially when you don’t want to be locked into a contract that doesn’t fit your needs. Unified communications tools are scalable, allowing you to take on more services when they’re needed and remove them when you don’t.
  • Productivity. Whether it’s presence tools that show if someone’s available, simple extension-dialing options, or live chat portals to provide common ground for connections, employees have new tools to stay in touch and stay productive.
  • Cost Savings. Integrated communications systems make it easier and less expensive to make phone calls, stage video conferences, and connect in general. Plus, billing is simpler since many of these services come from one vendor.

What’s Available in Unified Communications Packages?

Unified communications systems can vary widely, but many common elements are on hand.

  • Conferencing Services. Whether it’s audio-based, video-based, or strictly online, unified communications systems help provide conferencing services for a wide range of group sizes. A huddle room system for a few users can be accommodated as readily as a whole auditorium, all depending on which systems are involved.
  • Collaboration. Do your employees work out of different offices? Different buildings? Different countries? Collaboration tools help keep them all connected. Tools like web-based portals, file sharing, screen sharing, and more help users connect on a more individualized basis to share and present material.
  • Apps. A mobile workforce is only as good as its apps, so give the mobile communications tools they need to work on mobile devices and communicate easily with others. Connect unified communications to other business applications and get more from what you’re already using.
  • Messaging. One of the simplest unified communications functions, messaging allows for quick, text-based contact. Messaging tools give employees a way to ask questions and share files, and help customers get in touch when they need to.

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